Turn what you already offer into revenue. Guests book airport transfers, tours, boat trips and restaurant tables straight from their phone, and open a city guide that leads them right back to you. Web-based, no app, built by someone who works the front desk.
Guests would happily book a transfer from the airport, a tour, a boat day, or a table by the water, if they knew it was on offer and could do it in a tap. Instead they ask reception once, get busy, and book it elsewhere or not at all. The demand is already there; the moment to sell it quietly slips away.
A digital concierge is a web page your guests open on their own phone, with no download and no login. It shows what you offer (airport transfers, tours, boat and yacht days, restaurant tables) and lets them book on the spot, so the extras that used to go unsold turn into revenue. A city guide keeps them coming back to it. Always on, always polite, always on-brand.
Each booking becomes its own guest page name, stay, and details generated automatically from your Guests collection.
Share the link by WhatsApp or email ahead of check-in, so guests can arrange things like an airport shuttle before they land.
No app, no login, no download. Answers, recommendations, and requests, all in one place.
Requests arrive organized and the common questions are already answered, leaving more time for the guests in front of you.
A warm welcome before they even arrive
Book transfers, tours and boat days in a couple of taps
A city guide and local picks that feel personal, not generic
Everything in one place: private, fast, no app
More revenue per guest: transfers, tours, boats and tables sell themselves
Extras get offered at the right moment, not forgotten
Fewer repetitive requests at the front desk
A polished touch that wins more direct and repeat bookings.
I don’t just design for hotels. I work in one. As a concierge, I know which questions come up at midnight, what makes a guest feel looked after, and where a digital tool helps versus where it gets in the way. This concierge was built and tested with real guests, not in a vacuum.
Take a look at the live digital concierge and read how it came together: the challenge, the build, and the results.
The front desk used to spend so much time answering the same questions. That time dropped to almost nothing, and tour bookings went up.
The digital concierge is a one-time build, no subscription. In exchange for a named referral, the first three hotels get a founding price of €400. One year of support included.
Limited founding spotsOne year of support included
A digital concierge is a web-based guide a hotel sends each guest by link, with no app to download. It puts the property's services, tours, transfers and local recommendations in one place, so guests book extras from their phone and staff answer fewer repeat questions.
No. It is a web page guests open from a link you send before arrival, with nothing to download and no login. It works in any phone browser, which means higher usage and no friction between a guest and the extras you want to sell.
Nevora's digital concierge is a one-time €900, with a founding price of €400 for the first three hotels. There is no monthly fee, the first year of support is included, and an optional Care plan (about €190/year) is available after that.
It is not a chatbot. No bot answers guests; messages sent on WhatsApp are answered by a real person. The concierge is a branded catalogue of your services and a curated city guide, built to sell transfers, tours and tables, not to automate small talk.
Book a short walkthrough, I’ll show you exactly how it would work for your hotel.